Email: info@model-marque.com
Tel: +44(0)1603 663691
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Diecast Model Cars

Customer Returns

Under the distance selling regulations act you have the right to cancel any item(s) purchased on this website for a refund. Refunds on personalized items may be offered at the discretion of the management.. To cancel, you can email or write to us within 7 days of delivery. The item must be returned unused in mint condition.

We will also refund goods returned to us after inspection if deemed to have a genuine manufacturers fault or damaged in transit. Please include a copy of the receipt and notify us within 7 days of delivery of the fault. You must take reasonable care of item(s) being returned and the item(s) must be secured and returned in it's original packageing with the securing tapes in place. We can only refund shipping costs if the item is faulty.

We cannot refund items that have been damaged by carless handling.